Cyberwala has outlined a much friendly Shipping & Delivery policy to help us cater our clients the best while making sure that no trouble is experienced at our client’s end. Please read about our Shipping & Returns Policy below:

Shipping

Products are delivered to the shipping address specified by the customers at the seller’s sole discretion. The shipping address and pin code of the customer is verified by the Cyberwala before proceeding to the payment process. In the event case, if the area you request is not serviceable by our delivery partner/merchant, we would request you to provide an alternative shipping address that we expect would be in the delivery partner’s list. Customers can collect the products from the seller’s premises at any time after the seller notifies the customers about its collection. If you purchase two to three products at a time, then we ensure to ship them together.

• Cyberwala provides free delivery for every order.
• Cyberwala delivers the products within the duration that is mentioned on the product page. Deliveries will only be processed during business working days, and please note that public holidays and Sunday will be counted as non-working days. The products which are “In Stock” on the website will be shipped on the same day if the order is placed before 4 pm. If we receive the order after 4 pm, we will ship it on the next day based on the product’s availability.

Return

When you have returned the product to us for any reason whatsoever (For instance, you have canceled the contract under the consumer contracts regulations or if the product delivered to you was damaged) you need to ensure that the product is properly packaged and labeled with the address as before. You are solely liable for any damage or scratches on the goods due to improper packaging. You are also responsible for the loss of goods or any damage while transporting other than using our courier.